Technical Support and administration of PLESK VPS or Dedicated Server. Debian 8+ or CentOS 6+ as operating system is highly recommended for PLESK.
This service is billed monthly and includes:
New server installation
Preparation and setup of the server so that you can instantly start setting up subscriptions and focus on your customers.
We will make sure backups are always available on the server or your FTP repository.
Server Hack Recovery
In case of a server hack we will restore your data using a rescue disk if the operating system is unavailable.
Hardware Maintenance and Monitoring for dedicated servers
Hard disk replacement can be a really hard task for a regular user and is an aspect that's usually neglected. We will regularly check the hard disks for early signs of hardware failure and inform you of the status if a problem arises. Depending on your hosting provider's policy we will also manage the replacement procedure protecting your data.
Additional Server Protection from spam and malware
We can setup additional security tools like rkhunter and maldet malware scanner to check your server on a schedule and inform you on new findings. Optionally we can adjust the security sensitivity for really hardened security.
Professional Consulation in administration matters
We propose solutions regarding projects that require specific applications and setup rules in order to function correctly in PLESK's environment.
Optimization of MYSQL, Maria DB, APACHE, NGINX and PHP for optimal performance. We will fix issues where they overuse the server's resources or maximize resource utilization in case of problematic setups.
Always try to Identify the root cause of issues and not only treat the symptoms
We always try to identify the root cause instead of treating the symptoms. That way we can achieve faster resolution of the problems, prevent additional damage and also secure the server from future issues.
We can install additional software on your server. For example ruby, new php versions, imapsync, ioncube, git, etc.
Scheduled software updates
You can ask us to install updates at any given time or under a schedule to minimize downtime. We will check that all services are working after installing the updates.
* This service does not include upgrading websites or web applications